Contact Us
Bank of Travelers Rest understands that the needs of customers go deeper than traditional service points and hours. Additional service is offered through the Customer Support Center, ATMs, Online Banking, Mobile Banking, and Saturday hours. Doing what is right for our customers is the foundation on which Bank of Travelers Rest is built.
Customer Support Center
You may contact our Bank of Travelers Rest Customer Support Center at (864) 834-9031 or toll-free at (888) 557-2265. The Customer Support Center is available Monday - Friday from 8:00 a.m. - 6:00 p.m. and Saturday from 9:00 a.m. - 1:00 p.m. ET. To send a secure email, log in to Online Banking and go to "mail".
Live Chat
You have the ability to chat live with a Customer Support Center Representative Monday - Friday from 9:00 a.m.- 5:00 p.m. ET. So if you have quick questions or need information, Live Chat is the tool that gets you quick access to the answers you need.
Additional Phone Numbers
For 24-hour Telephone Banking: Please dial (864) 834-3964 or toll free at (877) 737-3964.
For Merchant Services: Dial (864) 834-9031. For after-hours service, dial option "6" when prompted.
For 24-hour Visa® Credit Card Customer Assistance: Please dial toll-free (855) 891-6691 or (571) 325-3049.
For 24-hour Visa Debit Card Customer Assistance: Please dial (864) 834-9031 or (888) 557-2265.
Select Option 2 to report a lost or stolen debit card
Select Option 3 to activate your debit card or change your debit card PIN
Select option 4 to place a fraud alert on a debit card Transaction, file a dispute on a debit card Transaction, or to check the status of an existing dispute
Select option 7 for uChoose Rewards® Customer Service Center. The uChoose Rewards Customer Service Center's hours of operation are listed below. Please note that they are closed on holidays. Hours of operation:
Monday - Friday: 7:00 a.m. - 10:00 p.m. ET
Saturday - Sunday: 12:00 p.m. - 5:00 p.m. ET