

At Bank of Travelers Rest, we respect the privacy of our customers and are committed to treating customer information responsibly. We recognize the privacy expectations of our customers and have outlined our privacy principles in this Privacy Policy.
Information Management
We will collect, retain, and use information about our customers only where we reasonably believe that it will help provide products, services, and other opportunities. We collect and retain information about you only for specific business purposes - and we will tell you why we are collecting and retaining it upon your request. We use non-public personal information to protect and administer your records, accounts, and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand your financial needs.
Accurate Information
We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.
Employee Access to Information
Employee access to non-public personal information is limited to those with a business reason to know such information. All employees are responsible for maintaining the confidentiality of non-public personal information and are educated on the importance of these privacy principles.
Security of Information
All of our operational and data processing systems are in a secure environment that protects your non-public personal information from being accessed by third parties. We maintain and grant access to non-public personal information only in accordance with our internal security standards.
Restrictions on Sharing Information
We do not reveal non-public personal information about your accounts to parties outside our affiliated banks and companies unless: 1) you request or authorize it; 2) the information is provided to help complete a transaction initiated by you; 3) the information is provided to a reputable credit bureau or similar information reporting agency; or 4) the disclosure is required or allowed by law. We do not provide non-public personal information to non-affiliated companies for marketing or similar purposes.
When the Bank conducts business with third parties, it requires its vendors and suppliers to maintain similar standards of conduct regarding the privacy of non-public personal information provided to them.