Save time and get quick answers to your Online Banking questions.
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| Who do I contact if I have a question or problem with Online Banking or Bill Pay? |
| Call the Online Banking department at 864-834-9031 or toll free 888-557-2265.
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| What kind of browser do I need to have? |
| Use Microsoft ® Internet Explorer 7.0 (or higher) or Mozilla Firefox 3.6. AOL and other browsers need to verify that your version supports SSL encryption. For added security, we recommend that you download the latest browser version, which supports 128-bit encryption. Attention AOL users: you can download the most current version from your AOL access page.
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| How do I know if my browser utilizes 128-bit encryption? |
| You will need to check your security preferences within your browser software. Each browser is different. Click on the “Browser Security Check” button located under the Online Banking login box to determine what browser and version you are using. From this link you will learn what your browser’s encryption strength is and what upgrade is recommended. To tell whether a site is 128-bit encrypted, look in the bottom right-hand corner of your browser for a padlock. The padlock ensures the page is encrypted. When using Online Banking, you will see a padlock from the time you login until you exit Online Banking.
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