Internet privacy and security is a concern Bank of Travelers Rest understands. By utilizing the most up to date privacy and security features, we hope to alleviate your apprehension and help you become a more confident and informed Online Banking user.
Bank of Travelers Rest uses several layers of security technology to enforce the confidentiality of your Online Banking session. The first layer is browser encryption. Online Banking requires 128-bit encryption, the most secure online connection. If you need to upgrade your browser for increased security, Microsoft® Internet Explorer, ©Mozilla Firefox, and ©Google Chrome all have websites you can visit. They will walk you through the download process free of charge.
Secure browsers utilize secure socket layer, or SSL, technology to communicate with servers. When sending information to the bank, SSL technology scrambles, or encrypts, your information so no one, other than the bank, can read it.
SSL works in three ways:
- It creates a secure communication channel by encrypting all communication between the user and the server.
- SSL verifies that the server you are connected to is the same server it claims to be. This assures you are really communicating with the bank, and not someone trying to intercept your message or transaction.
- A cryptographic word count is conducted to ensure integrity of the data between the server and the user. This word count gives a count of the number of bytes in a document and ensures the correct number of bytes are both transmitted and received. By using SSL, even the word count is scrambled so no one can make changes to it. If a message is not received in full, the message is rejected. Another copy of the message is sent automatically.
To tell whether a site is 128-bit encrypted, look in the bottom right-hand corner of your browser for a padlock. The padlock ensures the page is encrypted. When using Online Banking, you will see a padlock from the time you login until you exit Online Banking.
The second layer of security rests within the features of Online Banking. When you sign-up for Online Banking, the bank will assign you a computer generated ID number and temporary password. You will be prompted to create a new user ID and password which is known only by you. If your log-on information is entered incorrectly three consecutive times, the user is "locked out" of the system. To unlock your account, send an email to firstname.lastname@example.org or call 864-834-9031 or toll free 888-557-2265.
Personally Selected Account Names
We do not display any personal information on Online Banking other than your name and address. Since we use Pseudo Account Names, your account numbers do not appear online. Your social security number will never appear in Online Banking. This is another way that we are committed to making your online visit as safe and secure as possible.
Cookies are a small piece of data sent to your browser from a website. Each time you go back to that website, your browser will remember the information. The cookie is returned ONLY to the website that sent it originally and no one else can view them.
Links To Other Web Sites
While visiting www.bankoftravelersrest.com, you may use links we have posted on our site. These links will take you out of our site. While we believe these to be reputable sites, we are not responsible for the content on those sites or for anything that occurs after leaving www.bankoftravelersrest.com. The quality and dependability of these third party sites may vary as they are updated or altered. Any site linked to and from Bank of Travelers Rest's site is independent from us and because of this, we have no control over the products, services, materials, or any other information contained in or available through these third party websites. Access to these sites are at the User's own risk.
Disclosing Information to Financial Aggregators
There are many e-businesses that offer to consolidate all of your financial information onto just one website. While that sounds convenient, you should take precautions about this service. Many financial organizations suggest using personal financial software such as Quicken® or Microsoft Money instead of the online account aggregators. Prior to enrolling in aggregation services, you should carefully read the terms and conditions the aggregator provides to you. Make sure you understand these before giving any of your login information to a third party. This is especially important because the Bank may not be able to monitor intrusion to your accounts if the password (e.g. Online Banking ID and Password) is given to others.
Protect your Online Banking account information
While Bank of Travelers Rest works to protect your banking privacy, you will also play an important role in protecting your accounts. There are a number of steps you can take to ensure that your Online Banking account information is protected:
- Don't reveal your User ID or Password to anyone else. Your User ID and Password are designed to protect your banking information, but they will only work if you keep them to yourself.
- Change your Online Banking Password frequently.
- Do not walk away from your computer if you are in the middle of an Online Banking session.
- Once you have finished your Online Banking session, sign off before visiting other Internet sites. To assure the utmost security of your account, be sure to click the EXIT button, clear your browser's cache to erase any stored information and close your browser window. This is especially true if you are using a public Internet device.
If you notice any suspicious or unusual activity related to any of your accounts, contact us immediately at 888-557-2265.